Project Consultancy
and Integration

Sysware provides efficient project consultancy and management by utilizing in-house resources to set expectations and harmony for your valuable projects. This is mainly achieved in three phases:

Pre-execution Plan

Execution

Hiring the Best
Talent

Daily update
Reports

Real-time collaboration with the client

Notifying users on switchover & downtime

Timely project handover

Documentation

Design Essentials

Layout Plan​

As-Built Drawings

Product Datasheets​

Configuration Matrix​

Training for Smooth Functioning​

Post-deployment Support Mechanism with Escalation Matrix

Post Implementation
Services

With an efficient implementation team and plan, any power can be harnessed for the welfare and growth of an organization. Sysware understands the varied and vast field of implementation services through our years of industry experience. Products themselves do not provide the best industry solutions.

They transform into a system/solution when integrated into a well-defined design concept. There must be a seamless integration from product and concept to business requirements. Sysware drives our services ourselves, without subcontracting projects, taking full responsibility for quality and excellence, and tailoring services to meet your needs.

Technology Audit Services

An Information Technology audit examines and evaluates an organization’s IT infrastructure, applications, data use and management, policies, procedures, and operational processes against recognized standards or established policies. At Sysware, we understand the need for occasional audits and provide:

01. IT Risk Assessment

Management requests to monitor and report on their risk posture are increasing. Common questions include:

Our IT Audit practice provides capabilities and subject matter expertise to help clients understand areas of business and industry risk (governance, process, operations, and IT). We align IT risk components with the business and go beyond standard IT controls to ensure business-IT alignment.

02. Pre/Post Implementation Reviews

Detailed discussion between implementation team and the client to capture deliverables and expected timelines. Each step is documented for greater clarity and validation at both ends.

All key parameters are checked for necessary compliance once the system is implemented and ready to go live. Regular reviews are scheduled post-implementation to assess system performance and client satisfaction.

03. IT Internal Audit

Internal audits are conducted to check compliance of service delivery standards at various stages. This includes service tickets opened, escalations, response and resolution time.

04. Security Audit

Regular security audits are undertaken to assess the security of systems in place to handle customer information and system performance. 

Managed IT &
Surveillance Services

Through our IT Managed Services, we enable you to transform rapidly so you can offer your ever-changing customer a great experience. Customizing our framework for you, we integrate it with your existing IT setup to deliver high uptime through the right combination of people, processes, and tools. All this, while keeping our focus aligned with your changing business needs. By fulfilling your IT needs, we join you to lead the digital change for your organization.

01. Multi Brand/Technology Hardware Support (AMC)

02. Technology-driven Field and Backend Support

03. Pre-scheduled Preventive Maintenance Programs

04. Reduced ETA for Spares

05. Intuitive Customer Support

Solutions In Tune With
Your Needs